Privacy Policy
Last updated: 28 October 2026
On this page
1. Information We Collect 2. How We Use Your Information 3. WhatsApp & OTP Verification 4. Payments 5. How We Share Information 6. Cookies & Similar Technologies 7. Data Retention 8. Your Rights & Choices 9. Security 10. Children's Privacy 11. Changes to This Policy 12. Contact UsThis Privacy Policy explains how Smart DigitalWay ("we", "us", "our") collects, uses, and protects information when you use our website and platform (the "Service"). By using the Service, you agree to the collection and use of information as described here.
1. Information We Collect
Information you provide directly
- Account details: name, mobile number, email address, and password (used only as a backup — most logins use WhatsApp OTP).
- Card content: your business/personal details, designation, company name, profile photo, cover image, services, products, gallery images, videos, documents, testimonials, and team member details you choose to add to your card.
- Visiting card details: your photo or company logo, and text you enter for the printable visiting card generator.
- Payment details: billing name and transaction references (we never store your full card or bank details — these are handled directly by our payment gateway partners).
- Support communications: anything you tell us when you contact support or apply to our Partner Program.
Information collected automatically
- Card views, clicks on buttons (Call, WhatsApp, Email, Save, Navigate, etc.), and QR scans, used to power your card's analytics.
- Basic device/browser information and IP address, for security and fraud prevention.
Information about your card's visitors
When someone submits your card's enquiry form, uses the "Message on WhatsApp" quick-contact box, or enquires about a specific service/product, we collect the name, mobile number, and message they provide, and share it with you (the card owner) as a lead/notification.
2. How We Use Your Information
- To create, host, and display your digital business card and visiting card;
- To verify your identity via OTP and keep your account secure;
- To process payments and manage your subscription, including renewal and expiry reminders;
- To send you service-related messages over WhatsApp (OTP codes, payment confirmations, plan reminders, lead notifications) and, where applicable, email;
- To operate our referral and partner programs, including calculating and crediting rewards;
- To improve the Service, prevent fraud, and enforce our Terms & Conditions.
3. WhatsApp & OTP Verification
We use the WhatsApp Business API (provided by Meta) to send OTP codes and account/service notifications to the mobile number you register. Message delivery is subject to Meta's own policies and availability. If WhatsApp delivery isn't possible, we may fall back to other means to keep your account secure.
4. Payments
Payments are processed through third-party payment gateways (such as Razorpay, Instamojo, or Cashfree, depending on availability). We do not store your full card number, CVV, or net-banking credentials — these are handled directly and securely by our payment partners, who maintain their own applicable certifications.
5. How We Share Information
We do not sell your personal information. We share information only:
- With payment gateway providers, to process your transactions;
- With WhatsApp/Meta, to deliver OTP and notification messages;
- With visitors to your published card — only the details you've chosen to include on that card;
- With law enforcement or regulators, where required by applicable law;
- With a successor entity, in the event of a merger, acquisition, or sale of assets, subject to this Policy continuing to apply.
6. Cookies & Similar Technologies
We use essential cookies/session storage to keep you logged in and remember your preferences (such as light/dark theme on your card). We do not use these for third-party advertising.
7. Data Retention
We retain your account and card data for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or dispute-resolution obligations. You may request deletion of your account at any time (see below).
8. Your Rights & Choices
- You can review and update your card details, photos, and business information at any time from your dashboard.
- You can unpublish your card at any time.
- You can request a copy of, correction to, or deletion of your personal data by contacting support.
9. Security
We use industry-standard measures — including encrypted password storage and OTP-based authentication — to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
For any privacy-related questions or requests, please reach out to us through the contact options listed on our homepage.
