Frequently Asked Questions

Smart DigitalWay is a platform to create a shareable digital business card — with your contact details, services, products, gallery, and testimonials — plus a printable visiting card, all from one account.

Register with your mobile number, verify the OTP sent over WhatsApp, choose a plan (including the free 7-day trial), and you'll be taken straight to the card builder.

No. Everything works in your browser — for you to edit your card, and for anyone visiting your card link or scanning your QR code.

Enter your registered mobile number and we'll send a one-time password (OTP) over WhatsApp — no password to remember.

Yes — new users get a 7-day free trial with limited features. You need to actively select it from the Plans page before creating your first card.

Your published card is automatically unpublished (taken offline) until you renew or upgrade. Nothing is deleted — renewing brings your existing card straight back online.

Yes, if your plan allows it — each plan has a maximum number of cards shown on the Plans page. Higher plans allow more cards.

Go to Plans & Billing in your dashboard — your current plan is clearly marked, and you can switch to any other plan from there.

Please see our Refund Policy for full details on what's eligible.

Your photo/logo, designation, company, bio, services with pricing, a product catalog, a photo gallery, videos, documents, testimonials, and team members — all optional.

Yes — your card includes Call, WhatsApp, Email, Save-to-Contacts, and Navigate buttons, plus a lead-capture enquiry form and a "Message on WhatsApp" quick-contact box.

Yes — an "Enquire" button next to each service and product opens a quick form, and it shows up in your Enquiries list tagged with exactly which item it was about.

Yes — every card gets a QR code that opens your live card page. The same QR is also used on your printable visiting card, so both always match.

Yes — choose from several themes and layout styles (Classic, Banner, Badge, Split, Minimal, Glow) from the Customize page, along with colors, fonts, and button styles.

Only you (the card owner) — visitor submissions show up in your dashboard notifications and your Enquiries page.

A tool to turn your digital card details into a premium, printable visiting card — choose from 100 designs (10 finishes × 5 palettes) across two layouts, add your photo or logo, and download, print, or share it.

No — it's included with your existing account and reflects the same details as your digital card.

Yes — the "Print" button opens a print-ready page with both the front and back of the card, sized for printing or saving as a PDF.

Share your unique referral link or code. When someone registers using it and purchases a paid plan, you earn wallet credit.

Apply through the "Become a Partner" option on our homepage. You'll verify your mobile number via OTP, and our team reviews applications before approval.

Approved Partners can register independent accounts for their clients directly ("Partner-Assisted Registration") and still earn referral credit when that client subscribes — the client gets full, independent control of their own account and card.

Yes — visit the Referral Program page in your dashboard for your current wallet balance and withdrawal options.

Yes — please see our Privacy Policy for details on how we collect, use, and protect your information.

No — payments are handled directly by our payment gateway partners. We never store your full card number or bank credentials.

Please contact our support team through the homepage contact options — we'll help verify your identity and update your account.

Yes — contact support to request account deletion, and we'll process it in line with our Privacy Policy.